Features

Everything You Need to Run Your Business

TrewBridge combines job management, invoicing, customer communication, and trust scoring into one platform built specifically for service professionals.

Trust & Reputation

Bridge Strength

Your Bridge Strength score is a real-time measure of your professionalism. It tracks on-time arrivals, customer ratings, response speed, job completion rate, and more — then turns it into a score your customers can trust.

  • Score grows automatically with every completed job
  • Weighted metrics you can track from your dashboard
  • Versioned scoring — weights are transparent and never change without notice
  • Unlock badges and milestones as you level up

Operations

Job Management

From the first phone call to the final invoice, TrewBridge tracks every step. Create jobs, assign them to workers, log notes, and keep your customers in the loop with real-time status updates.

  • Full job lifecycle: scheduled, en route, arrived, in progress, completed
  • GPS check-in for on-site arrivals
  • Job notes and proof-of-completion
  • Link jobs to estimates and invoices automatically

Financials

Estimates & Invoicing

Create professional estimates and invoices in seconds. Convert approved estimates to invoices with one click. Track payments, handle offline cash and check payments, and let customers pay online.

  • Line-item estimates with expiration dates
  • One-click estimate-to-invoice conversion
  • Variance warnings when invoice differs from estimate by more than 10%
  • Online payments via Stripe, plus offline cash/check support
  • Auto-invoice generation when jobs are completed

Customer Experience

Customer Portal

Your customers get a professional, branded experience — no app download required. They receive a secure magic link to view estimates, approve work, track job status, and pay invoices.

  • Secure magic-link access — no passwords for customers
  • Review and approve estimates online
  • Real-time job status tracking
  • Pay invoices online with Stripe
  • Reject invoices with a reason (triggers notification to you)

Team Tools

Company & Worker Management

Running a team? TrewBridge scales with you. Add workers with a company code, assign jobs, track field activity, and manage your entire operation from one dashboard.

  • Invite workers with a unique company code
  • Assign and reassign jobs to field workers
  • Workers get a simplified mobile-friendly view
  • Company admin dashboard with full oversight
  • Role-based access: owners see everything, workers see their jobs

Industry Adapted

Trade-Specific Workflows

TrewBridge isn't one-size-fits-all. When you select your trade during onboarding, the entire app adapts — terminology, job categories, dashboard metrics, and workflow hints all match your industry.

  • 14 trades supported across 5 industries
  • Two workflow modes: Field Mode for mobile pros, Appointment Mode for in-studio professionals
  • "Jobs" become "Sessions" for trainers, "Appointments" for barbers, "Bookings" for photographers
  • Trade-specific job categories pre-loaded
  • One-tap rebooking after every appointment

And More

Built-In Extras

Referral Tracking

Track where your customers come from and reward referrals.

Promo Codes

Offer discounts with admin-controlled, non-stackable promo codes.

SMS Notifications

Keep customers informed via text with Twilio-powered SMS.

Billing & Subscriptions

Config-driven pricing with trial, grace, and active states.

Notification Preferences

Users control what they get notified about and how.

Audit Trail

Every invoice edit, status change, and admin action is logged.

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